Service Technician

Description

Service Technician

Overview

The Service Technician will be responsible for ensuring the functionality, safety, and reliability of electrical systems and equipment through skilled troubleshooting and repair. The ideal candidate possesses a strong aptitude for diagnosing electrical problems and implementing effective solutions, along with a commitment to upholding safety standards and delivering quality service.

Responsibilities

• Conduct thorough troubleshooting and diagnostics to identify and rectify electrical issues in systems and equipment.
• Perform repairs, maintenance, and installations on various electrical components and systems, ensuring optimal functionality and compliance with industry standards.
• Collaborate with fellow technicians and team members to coordinate tasks and contribute to the efficient completion of service projects.
• Interpret technical diagrams, blueprints, and schematics to accurately guide the installation and repair of electrical systems.
• Ensure adherence to safety regulations and industry standards while executing tasks, minimizing risks, and promoting a safe work environment.
• Communicate effectively with clients and team members, providing clear explanations of identified problems and proposed solutions.
• Engage with existing customers to understand their unique needs and expectations, building and maintaining strong relationships based on trust and reliability.
• Adapt service approaches to meet the specific requirements of new customers, ensuring personalized and effective solutions.
• Order necessary materials and equipment, coordinating timely delivery to support project timelines.
• Maintain accurate records of work performed, documenting details of repairs, inspections, and maintenance activities.
• Mentor and guide apprentices, sharing expertise and fostering their professional growth and skill development.
• Embrace the on-call responsibility, being available 24 hours a day during designated periods to promptly respond to urgent service requests.
• Stay current with industry advancements and emerging technologies, continuously enhancing technical proficiency and knowledge.

Qualifications

• High school diploma or equivalent.
• Completion of a certified electrical apprenticeship program is preferred.
• Minimum of 7 years of hands-on experience as a skilled electrician, with a focus on troubleshooting and repair.
• Profound knowledge of electrical systems, components, and equipment.
• Exceptional analytical and problem-solving skills to diagnose and resolve complex electrical issues.
• Excellent communication and interpersonal abilities, with a collaborative approach to working within a team.
• Dedication to safety protocols and a commitment to delivering high-quality service.
• Ability to adapt service approaches to cater to the unique needs of both existing and new customers.
• Willingness to be on-call and available 24 hours a day during designated periods.
• Valid driver's license and clean driving record.
• Willingness to accommodate flexible work hours and overtime as necessary.
• Physical ability to lift and carry heavy equipment and materials, work in confined spaces and at heights, and stand, kneel, bend, and climb for extended periods.

Physical Requirements

• Ability to perform a wide range of physical movements, including bending, stooping, crawling, climbing, kneeling, balancing, pushing, pulling, and reaching overhead.
• Ability to lift over 50 lbs and work with heavy electrical equipment and objects such as light fixtures, wire, conduit, junction boxes, motors, and other equipment.
• Ability to work from various heights using A-Frames, extension ladders, boom lifts, scaffolds, and aerial work platforms.
• Ability to dig and work in trenches.
• Good vision (normal or corrected) and ability to identify and separate wires by color.
• Ability to stand for 90% of the day.
• Ability to carry material from one location to another or floor to floor.
• Ability to lift and work with tools above head.